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All M-PESA and Service Charges for 2022

With more than 64 percent market share in Kenya, safaricom is the obvious leader in the telco space. It has more than 30 million 30-day active M-PESA customers. Its mobile money market share is at 99.9 percent, which basically means it owns the space, whereas the rest, namely Airtel Money and T-Kash (Equitel is not counted as a mobile money product) are just as insignificant.

Treasury is planning to slash M-PESA fees in an annoucement that was made official by the CS of the Ministry of Finance Ukur Yatani. This, however, is a lobby that will be discussed widely by the industry, and is likely going to take a while before any sigfincant adjutsments are made.

That aside, here are all M-PESA and its associated charges for 2022:


Withdrawal from M-PESA Agent

Min Max Charges
1 49 N/A
50 100 10
101 500 27
501 1,000 28
1,001 1,500 28
1,501 2,500 28
2,501 3,500 50
3,501 5,000 67
5,001 7,500 84
7,501 10,000 112
10,001 15,000 162
15,001 20,000 180
20,001 35,000 191
35,001 50,001 270
50,001 150,000 300

Transfer to Unregistered Users

Min Max Charges
1 49 N/A
50 100 N/A
101 500 45
501 1,000 49
1,001 1,500 59
1,501 2,500 74
2,501 3,500 112
3,501 5,000 135
5,001 7,500 166
7,501 10,000 205
10,001 15,000 265
15,001 20,000 288
20,001 35,000 309
35,001 50,001 N/A
50,001 150,000 N/A

Transfer to other M-PESA Users, Pochi La Biashara and Business Till To customer

Min Max Charges
1 49 FREE
50 100 FREE
101 500 6
501 1,000 12
1,001 1,500 22
1,501 2,500 32
2,501 3,500 51
3,501 5,000 55
5,001 7,500 75
7,501 10,000 87
10,001 15,000 97
15,001 20,000 102
20,001 35,000 105
35,001 50,001 105
50,001 150,000 105

Transfer to M-PESA Customer

Min Max Charges
1 49 FREE
50 100 FREE
101 500 6
501 1,000 12
1,001 1,500 22
1,501 2,500 32
2,501 3,500 51
3,501 5,000 55
5,001 7,500 75
7,501 10,000 87
10,001 15,000 97
15,001 20,000 102
20,001 35,000 105
35,001 50,001 105
50,001 150,000 105

Transfer to Other Networks

Min Max Charges
200 2500 34
2501 5000 67
5001 10000 112
10001 20000 197

Other Charges

Other Transactions Charges
All deposits 0
M-PESA Registration 0
Buying Airtime 0
Balance Inquiry 0
Changing PIN 0

Notes

  • Maximum Account Balance is KSHs.300,000
  • Maximum Daily Transaction Value is KSHs.300,000.Maximum per transaction is KSHs.150,000
  • You cannot withdraw less than KSHs.50 at an M-PESA agent outlet.


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