Kenyans are rushing to telco care centres and their respective agents to re-register their SIM cards. What is the rush for? – you ask.
Mainly, telcos and regulators, in this case the Communications Authority of Kenya, want to update customer details/information.
But what if you have already registered your line, or purchased it in 2021? Well, you have to re-register it. This is because dual or more SIM registrations have been happening, and some of those registrations are illegal.
The existence of fraudlently registered SIM cards means exactly that: their fake owners use them to commit fraud, or crime.
To note, authorities and carriers have been unable, to some extent, to tame the issue for a long period, ergo, the re-registration exercise.
For Airtel Kenya customers, the process can be completed online, and fairly fast.
All you need is your ID, a device that can take clear images of the ID, and of course, your SIM card.
With the documents, take the following steps:
- Go to this registration portal.
- Enter your Airtel Kenya number. You will receive and OTP that will then verify it.
- Enter your ID number.
- Upload the front side of your national ID.
- Enter the back side of your national ID.
- Hit SUBMIT and that is it.
If you do not update these details by 15th April (next week Friday), then your SIM card will have a 30-day window before it is released to market. That means you will effectively lose it.