With new changes coming to Safaricom PostPay, many consumers are seeing the product become less attractive as time goes on. Safaricom PostPay is a prepaid mobile payment system that allows customers to top up their phones and make purchases without the need for a credit card or debit card.
The first change that has made PostPay less attractive is the introduction of a monthly subscription fee. Previously, Safaricom PostPay was free, but now customers must pay a monthly fee of KSH100. This fee is seen as an additional cost for customers and is viewed as a deterrent.
The second change that has made PostPay less attractive is the increased cost for topping up. Previously, consumers could top-up as little as KSH10, but now the minimum top-up amount is KSH50. This increase is significant and makes it more difficult for customers to maintain a healthy balance in their accounts.
Finally, the third change that has made PostPay less attractive is the introduction of additional transaction fees. Previously, there was no fee for a transaction, but now customers need to pay an additional fee for each transaction. This fee may be as high as 10% of the amount being paid. This fee can quickly add up, making PostPay more expensive than other payment options.
The new changes to Safaricom PostPay have made it less attractive than it was before. The introduction of a monthly subscription fee, the increase in top-up costs, and the addition of transaction fees have all reduced the value of the product for consumers. As a result, many consumers are now looking for better alternatives when it comes to mobile payments.
