DCI Announces Changes in Police Clearance Application

  • The Directorate of Criminal Investigations (DCI) alerted all Kenyans seeking to apply for the Police Clearance Certificate (PCC) – formally Good Conduct – to take note of new changes in the application process.

    In a statement issued on Tuesday, February 21, DCI announced that applicants will no longer be required to book a fingerprinting date while applying for the Police Clearance Certificate.

    The government institution noted that the section was removed from the online portal and encouraged the applicants to visit any centres of their choice for the service.

    “Applicants are encouraged to visit their convenient fingerprinting centres with their printed C24 copies, payment vouchers, and original ID cards,” DCI advised.

    A sample of a Police Clearance Certificate (Certificate of Good Conduct)

    A sample of a Police Clearance Certificate (Certificate of Good Conduct)


    Additionally, all those who will choose the DCI Headquarters along Kiambu Road were informed that the fingerprinting facility can be accessed between 7 am and 3 pm.

    “For those choosing DCI Headquarters as their preferred centre, please note that PCC applicants access the fingerprinting facility between 7:00 am and 3:00 pm. After 3:00 pm, only those within the centre are served,” DCI warned.

    Furthermore, DCI urged Kenyans to make use of Huduma Centres spread across the country to avoid long queues.

    However, DCI emphasised that once the certificate is generated, it remains on the individual’s eCitizen account for a period of six months after which it is pulled down.

    Consequently, Kenyans were advised to print their certificates before the set date to avoid any inconvenience.

    The certificate is issued after an individual has been searched in the country’s criminal records and found with no criminal records.

    “The validity of a certificate of good conduct is based on the information provided as from the date of issuance of the certificate,” Kenya Police noted on its website.

    All those seeking the PCC are required to make a payment of Ksh1,050 through the mobile money platforms. It takes between two weeks and a month for your certificate to be ready after being processed by the DCI.

    A screen grab of eCitizen portal

    A screen grab of eCitizen portal


    criminal illegal

Beryl Onyango

Beryl Onyango is a CPA and economics degree holder who has dedicated her career to helping others navigate the complex world of finance. Beryl has spent the past 3 years working as a finance specialist in a fintech company and has 6 years of experience in finance, working with a diverse range of clients and industries. Beryl's expertise lies in budgeting, saving, investing, and retirement planning, but she also has a deep understanding of various other areas of finance. She is interested in financial technology and how it changes how we manage our finances. As a finance writer, Beryl has been sharing her insights and knowledge through her writing, covering various finance and personal finance topics. Her goal is to educate and empower individuals to take control of their finances and achieve their financial goals. In addition to her professional experience, Beryl is a lifelong learner, always seeking to expand her knowledge and stay up-to-date with the latest developments in finance. She is also a strong communicator, able to explain complex financial concepts in a clear and easy-to-understand manner. Beryl believes that financial literacy is the key to achieving financial success, and she is dedicated to helping others achieve their financial goals.

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