NAIROBI, Kenya, Feb 21 – Cargo operators will now be able to access the Kenya Ports Authority (KPA) service through the e-citizen.
In a letter sent to the Kenya Ship Agents Association and the Kenya International Freight and Warehousing Association, KPA said cargo handling will now be handled on the Government services portal.
“The new KPA Page provides visibility into the entire chain by employing technology to digitize both the operational and payment processes, offering real-time tracking for users to see all shipments and their documentation from a single access,” KPA said on its social media page.
KPA says it has provided a user manual and other simplified portal operation guidelines to enable ease of use.
However, it said it was willing to facilitate physical classroom sensitization for members.
“You will be required to coordinate these requests by providing a list of names of participants and their respective agencies on or before the 1 of March 2023,” KPA said.
“This will enable us to return a schedule of the time slots and venues allocated to them for the Sensitization exercise,” it added.
“The attendance will be mandatory for the appointed time although we will allow you to manage switching of time slots amongst them on condition that you inform us 24hrs before the respective sessions for adequate planning.”
